factdelta
Business Process | Arrow & Box, still the basis
 
 

Regain business process readiness, particularly when your processes or not well defined or do not exist

Critical end to end processes:

  • Prospect 2 cash-in-bank
  • Customer interaction
  • Retention & Loyalty
  • Order fulfilment
  • Customer &B2B Portals
  • Product Replenishment
  • Service Rating
 
 

End users have the perception of a ‘wire & box’diagram when they think of business processes.

While some of the tools available for Business Process Management (BPM), are effective, they are not easily understood or useable widely by the business.

Our solutions deliver BPM benefits in the absence of BPM tools; better adaptation of BPM tools when end users are ready to use BPM tools

How will it help me?

Fast track end to end process views and roadmaps, linking both IT and non IT flows across business units

Factdelta

Identify key processes that require definition and / or optimisation, suitable for outsourcing

Design to-be process views while retracing as-is processes supporting business transformation initiatives

Enrich process flows with business rules, roles, responsibilities, triggers and handoffs

Enable organisation wide uniformity - packaging and publishing processes

View processes with considerable ease

Conduct business with partners/ suppliers by sharing aspects of common processes

 
Customers

Global/ regional IT Service providers, System Integrators, Consulting, Technology and Outsourcing companies servicing Financial Services, Telecom operators and Medium sized businesses

Solutions

Our solutions support Commercial Off The Shelf [COTS] packages; Siebel, SAP, Oracle, Amdocs, bespoke/ legacy components, business transformation and information integration

eTom
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